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PLAIN GUIDE · OPEN NOTES

ACT ON THE PROBLEM

Urgent, damaged, or wrong

Sort the problem by what needs to happen next. A web guide cannot diagnose the cause.

Emergency now

A severe allergic reaction can start fast and threaten life. Call for emergency help if breathing gets hard, the face or tongue swells, you feel faint, or someone passes out.

FDA compounded-drug overview

Sepsis happens when the body overreacts dangerously to an infection. It is a life-threatening emergency. Signs can include confusion, clammy skin, severe pain, fever or chills, a weak fast pulse, and shortness of breath.

FDA compounded-drug overview

Medicine mistake

In the United States, the national Poison Control service gives confidential help at no cost, around the clock, after a medicine mistake.

Delivery or label problem

FDA says not to use an injectable weight-care drug that arrives warm or lacks enough cold packing when its instructions require refrigeration.

FDA weight-care concerns

Keep the package, label, receipt, and photos. Contact the pharmacy and clinician. An online image cannot prove that the contents are genuine.

Report a problem

FDA’s MedWatch program accepts safety reports from patients and consumers as well as health professionals.

FDA MedWatch

A report helps monitoring, but it does not by itself prove that the medicine caused the event.

FDA MedWatch